FAQs

Can I modify my order?

Once an order has been placed, none of the items can be changed or removed, and no items can be added.

 

Can I cancel my order?

Canceling an order is time-sensitive so please reach out to us as soon as possible if you wish to cancel an order. If an order has already shipped out, then this cannot be canceled. Please reach out to us via phone during our business hours at +212652171393 or via the CONTACT US page.

 

When will I be charged for my order?

We only charge our customers once an order has been shipped out! When you place your order, the amount will be held by your credit card institution in a pending authorization until your order has been processed and shipped.

 

What are your shipping options?

 

100000epices orders are shipped on business days (Monday through Friday 8:30–17:30, excluding holidays). Kindly note that processing and shipping times are subject to delays during major holidays. For more information, please CONTACT US or refer to our SHIPPING POLICY.

 

What company do you use to ship orders?

- We ship with UPS in the USA, AUSTRALIA and UK.

- We Ship With ARAMIX & FEDIX in the EUROPE.

- We Ship With Aramix & Fedix in the worldwide, Middle East and morocco

What is your return policy?

If you are unsatisfied with your 100000epices.com purchase, we’ll happily accept returns within 30 days of receipt. To initiate a return, please reach out via our CONTACT PAGE with your order number, the product(s) you would like to return, and the reason for your return.