Shipping Policy

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

HOW MUCH DOES SHIPPING COST?

  • The shipping cost ranges from $35 for standard shipping within 20-30 business days to $55 for premium shipping within 5-7 business days, for orders totaling $129.99 or less.

  • For orders exceeding $129.99, there are two options available:

    1. Free shipping within 20-30 business days.
    2. Premium shipping at a cost of $10 within 5-7 business days.


HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

The time frame for order delivery is divided into two parts:

  • Processing time: Order verification, tailoring, quality check, and packaging:
    All orders are sent out within 1 – 3 Business Days after the order is placed.
  • Transit time: This refers to the time it takes for items to be shipped from our warehouse to the destination.

 

Destination
Transit Time
Shipping costs
For orders exceeding 129.99$
The United States
20 - 30 Business Days
35$ for standard Shipping
Free shipping within 20 - 30 business days.
5 - 7 Business Days
55$ for premium Shipping
Premium shipping at a cost of 10$ within 5 - 7 business days.
AU, CA, UK, Europe
20 - 30 Business Days
35$ for standard Shipping
Free shipping within 20 - 30 business days.
5 - 7 Business Days
55$ for premium Shipping
Premium shipping at a cost of 10$ within 5 - 7 business days.
Worldwide
20 - 30 Business Days
35$ for standard Shipping
Free shipping within 20 - 30 business days.
5 - 7 Business Days
55$ for premium Shipping
Premium shipping at a cost of 10$ within 5 - 7 business days.
Morocco
3 - 5 Business Days
5$ for standard Shipping
Standard Shipping withing 3 - 5 business days

 

Please note : We don't ship to russia

Responsibility for Shipping Charges: We cannot be held responsible for shipping charges incurred if the client is unreachable via phone or if an incorrect address was provided after 5 days from the package's arrival in the destination country.

Tax Liability: Customers are responsible for any taxes or duties imposed by their country's customs regulations. We do not assume liability for these charges.

Transit Time Disclaimer: While our transit shipping time is typically achieved in 99% of cases, occasional delays might occur due to carrier issues beyond our control.

ORDER CONFIRMATION

Once your order is validated, you will receive a confirmation email. Order processing begins after confirming your payment. If you want to modify your order, please contact us within 12 hours.

* The delivery time is estimated and starts from the date of order; it may take longer than expected due to a problem with the delivery address, customs clearance procedures, or other causes.

Tracking code

All orders have a tracking number that we will email to our customers. Customers can track the parcel on our website.

Unsuccessful delivery attempt 

In this situation, the package is brought back to the local post office location closest to your delivery address and from there it can be picked up.

You will need to contact your local post office to arrange a pickup, or sometimes they may offer to schedule another delivery attempt.

Further recommendations for ease of shipping

  • For address and other contact information, please use types of fonts that are understood internationally.  Avoid any typography using the glyph.
  • If sending to a business address, please enter the company information under the “Company” field and under name insert “ATTN:” then your name.

All items are subject to review for admissibility into any country outside the United States by the respective border services agency. Once an item clears all regulatory processes, it is handed over to a local shipping company for delivery. Delivery time depends on the product and the distance to its destination.

For multiple shipments, it may arrive in separate packages as some items may require a longer production time.

If possible, we suggest signing up for email notifications from your local shipping company to receive delivery status updates and get notified if you owe duty and/or taxes for this item.

 

If you have any difficulties or questions, feel free to email:

  • Email: sales@100000spices.com
  • Phone: +212 652-171393
  • Address: AUX 100.000 SPICES 57-53, street of kasbah ( in front of the Saadian tombs )

         40040 Marrakech

would be happy to help!